covid-19 shipping updates.
Please note the following changes to our service due to current demand, staff shortages, and restrictions relating to COVID-19. We will continue to do everything we can to get your orders to you as quickly as possible:
There will be a delay of 1-2 working days on the dispatch of all orders.
Flat rate of SGD 5 for all deliveries.
Free delivery for orders above SGD 60.
Please allow up to 3 - 5 working days for us to process your order prior to shipping. Working days exclude weekend and Public holidays.
If we are experiencing a high volume of orders, shipments will be delayed. Please allow an additional 1 - 2 days in transit for delivery. Should there be any significant delay in the shipment of your order, we will contact you via email or phone.
Shipping time might vary depending on location, shipment method and other factors out of our control
We're sorry, but currently we do not ship to international destinations for orders online.
Create is not liable for any products damaged or lost during shipping. If you received your orders damaged, please contact the shipment carrier to file a claim. A claim can be filed for the item, however, if the claim is not approved by our shipping partner, products will not be replaced.